Employee Experience Manager (HR and Learning), Zoe Sharan shares her insights...
After COVID-19 hit, I saw a number of people offering their skills to help others and I wondered what I could do.
I decided to freely offer any two learning modules that I'd designed for Amicus internal team members, to our broader community. Out the offer went and in the emails came from people expressing interest. Many also gave me a hint about why they were interested. This was so useful and I started to rethink my initial plans to offer what I already had.
ADDIE has always served me well (we can debate it vs SAM vs others separately later) so this was my approach for the series which is now known as: Thriving in the Construction Industry.
I know surveys can be irritating but I was offering 2 modules and 6 themes were emerging from the initial anecdotal feedback that was coming through. Enter my thought "hmm ... is what I have what they need?". A survey went out testing both the topics and delivery types.
Motivations for participating and preferred delivery method:
There were 2 capabilities that stood out as needs:
Also, people were wanting access to expert industry knowledge.
Based on the top topics voted for in the survey, and how people said they’d like to receive them, a matrix soon unfolded for the virtual delivery types (who can say no to a matrix when an opportunity presents).
The horizontal axis had 'Camera Off' at one end and 'Camera On' at the other. The vertical axis had 'Participant Driven' at one end and 'Facilitator Driven' at the other.
In this matrix all motivations for participating and preferred delivery methods were covered:
Fleshing these out has been such a great experience!!! Off the top of my head, here are all the things I’ve facilitated, experimented or reunited with:
The roll out schedule was weekly.
We’re not totally done yet, but current NPS shows majority are “promoters” and there’s a theme that getting everyone involved (in one way or another - format determined) has been what people have really valued.
I can’t confirm if I will or wont offer this again in the future. I’m now a little behind on some internal initiatives (which I wouldn’t change anything for!) so I need to redirect to these for now. But, given I’m a sucker for all things to do with sharing learning, I'd say I will offer something further at some point.
To know about future offerings, subscribe to events, or just head to our events page and look for the “Thriving in the Construction Industry” modules.
You know I love questions and comments so please let me know any I can either answer for you, or take on board.
Sydney
Level 10, 2-4 Bulletin Place
Sydney NSW 2000
Phone: 1300 360 877
Melbourne
Level 2, 517 Flinders Lane
Melbourne VIC 3000
Phone: 1300 360 877
Brisbane
Level 8, 344 Queen Street
Brisbane QLD 4000
Phone: 1300 360 877
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