Project

IRT

Completed 2026
Space Office
Industry Aged Care & Disability Support
Solutions Design
Construction
Technology
Workplace Strategy
Change Management
Location Wollongong, NSW
Size 1,432 sqm
Space Office
Industry Aged Care & Disability Support
Solutions Design
Construction
Technology
Workplace Strategy
Change Management
Location Wollongong, NSW
Size 1,432 sqm
Open meeting space for IRT with integrated technology

Background

After more than 15 years in the same workplace, IRT recognised that its environment no longer reflected the organisation it had become. As a purpose-driven provider supporting older Australians, IRT wanted a workplace that better aligned with its evolving culture, empowered new ways of working, and created an experience that encouraged people back into the office. Before deciding whether to relocate or reinvest in their existing tenancy, IRT partnered with Amicus to better understand the opportunities available. Through a comprehensive workplace strategy process, we engaged with employees to gain insight into how they worked, what they valued, and what they needed from their future workplace. These findings shaped a clear strategic direction, providing the confidence to transform their existing space into a workplace designed for the future.

Modern contemporary breakout space for IRT

Solution

Working from a strong strategic foundation, we reimagined IRT's existing tenancy into a contemporary workplace that reflects the organisation's people, culture and future aspirations. Every design decision was informed by employee insights and workplace strategy, ensuring the environment supported both operational needs and the everyday employee experience.

Inspired by the Illawarra landscape, our Interior Commercial Design team used a design approach that balances the warm sandstone tones of the escarpment with the calming hues of the coastline, creating a natural and welcoming environment that feels deeply connected to place. The workplace has been carefully zoned to support different styles of work, with energetic collaborative spaces radiating from a central social hub into quieter library zones for focused work. A diverse mix of enclosed meeting rooms, acoustically treated focus spaces, modular workstations and informal touchdown areas provides employees with the flexibility to choose the setting that best supports their day.

At the heart of the workplace is a highly connected social and collaboration environment designed to bring people together. A 20-person Boardroom has been designed to seamlessly transform into a larger Town Hall space, which flows directly into the breakout and kitchen areas. This interconnected approach creates a flexible destination for everything from focused meetings and presentations through to team gatherings, events and informal connection, reinforcing a workplace that supports both productivity and culture.

Supporting the physical environment is an integrated technology platform designed around simplicity and reliability. Consistency across every meeting space allows employees to move seamlessly between rooms, while flexible presentation capabilities enable the workplace to support everything from everyday collaboration through to client events and larger team gatherings. By embedding technology into the workplace experience rather than treating it as a separate feature, the solution enhances the way people connect, communicate and work together. The intuitive user experience encourages adoption, enabling IRT’s people to confidently embrace new ways of working while supporting a future-ready workplace.

Recognising that a successful workplace transformation extends beyond the built environment, we partnered closely with IRT throughout the change management journey. By engaging employees early, communicating consistently and preparing teams for new ways of working, we supported a smooth transition that strengthened workplace adoption while reinforcing culture and connection.

Delivering a complex refurbishment within an occupied tenancy required careful planning, close collaboration and clear communication. Our integrated team worked alongside IRT to minimise disruption, manage project risks and deliver the transformation with confidence, quality and certainty from strategy through to completion.

Kitchen and breakout space within IRT Wollongong office.

Benefit

The result is a workplace that reflects who IRT is today whilst supporting where the organisation is headed tomorrow. By transforming their existing tenancy, IRT has created an environment that strengthens culture, encourages collaboration and provides employees with greater choice in how and where they work.

Inspired by the natural character of the Illawarra, the workplace offers a welcoming atmosphere that balances energy with calm, creating spaces that foster connection, wellbeing and productivity. The variety of work settings empowers employees to move seamlessly between focused work, collaboration and informal interaction, while integrated technology enhances the experience through intuitive, flexible ways of working.

More than a workplace refresh, the project has repositioned IRT for the future. Through the integration of workplace strategy, design, technology, change management and delivery, the organisation now has a workplace that reflects its values, supports its people and creates a destination employees genuinely want to return to.

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