Case Study


Bourke Street, Melbourne
2,000 sqm


The Flybuys team had been located at a temporary serviced office for the last year which was cramped and did not complement their vision for a new way of flexible working. Staff were split across multiple levels, there were not enough meeting rooms, plus one small breakout area with no separation from the main workspace. Amicus worked with the Flybuys team to secure their new home within a heritage listed building for their 200 staff and the co-habiting Wesfarmer’s Advanced Analytics Centre (AAC). The AAC required a separate, secure working environment, which still provided visibility through the floorplan and access to shared facilities. There was a requirement to facilitate market research activities inhouse, inclusive of testing and observation rooms. The Amicus Workplace Strategy team provided Flybuys with the tools to navigate from a fixed desk work style to a flexible working model. Amicus took the client on a design and construct fitout journey to bring this model to life.


Amicus ensured the teams were fully equipped to adapt to a flexible working, clear desk policy environment in their new permanent home. We provided an open plan workspace with a number of meeting rooms and collaboration areas enabling a variety of work and social settings. The design had to tie into the building’s existing charm and character as a former post office, established in 1917. In collaboration with Cube Architects and Compass Engineering the fitout has been designed with the original fabric of the building surrounded by loft style windows, to maximise natural light and views across such a large floorplate, double height exposed ceilings and heritage elements, completing the space with an overall warm, industrial aesthetic.


With a prime CBD location, huge breakout rooms providing a multipurpose space for functions and wellness activities, and various settings for collaboration, focus work, private phone calls and meetings; Amicus transformed a traditional office into a collaborative, flexible working environment. The Flybuys team now have the analytics team and the market research team inhouse, which allows for greater understanding of each other’s departments and room for growth and collaboration.

During the whole project duration, the Amicus team has been diligent and communication has been factual and timely at all times. Also, I felt the project manager always had our best interests at hand.
Sally Melzer - Office Manager
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